Terms of service
TERMS OF SERVICE
OVERVIEW
Welcome to GoZenvix. The terms βwe,β βus,β and βourβ refer to GoZenvix. GoZenvix operates this online store and website, including all related information, content, features, tools, products, and services provided to you, the customer, to provide a convenient shopping experience (the βServicesβ).
By accessing our website, browsing our store, or purchasing products from us, you agree to be bound by these Terms of Service and any policies referenced in these Terms.
Please read these Terms of Service carefully before using our website or purchasing our products. If you do not agree with these Terms, please do not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By using our Services, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.
You may be required to provide information such as your name, email address, billing information, payment information, shipping address, and other information necessary to complete an order.
You agree that all information you provide to us is accurate, current, and complete. You are responsible for keeping your account information secure and for all activity associated with your account.
We reserve the right to refuse service, cancel accounts, or cancel orders where permitted by applicable law.
SECTION 2 - PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to display our products, descriptions, images, colors, sizes, and other information as accurately as possible.
However, product images and colors may appear differently depending on your device or screen settings.
Product availability may change without notice. We reserve the right to discontinue products or modify product information, descriptions, and prices at any time.
We do not guarantee that all product information, images, descriptions, or other content will always be completely accurate, current, or error-free.
SECTION 3 - ORDERS AND ACCEPTANCE
When you place an order through our website, you are making an offer to purchase the products selected by you.
After receiving your order, we may send an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted or that the product is available.
We reserve the right to refuse, limit, or cancel an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect information.
If we cancel an order after payment has been made, we will refund the amount paid for the cancelled order.
SECTION 4 - PRICES AND PAYMENT
All prices displayed on our website are subject to change without notice.
The applicable price is the price displayed at the time the order is placed, unless there is an obvious pricing or technical error.
Payment must be successfully received before an order can be processed.
We may use third-party payment providers to process payments. Your payment may also be subject to the terms and conditions and privacy policies of the applicable payment provider.
SECTION 5 - SHIPPING AND DELIVERY
We offer shipping to selected countries and regions shown at checkout.
Shipping costs, delivery options, and estimated delivery times may vary depending on the destination, product, shipping method, and other circumstances.
Any delivery time shown on our website is an estimate and is not a guaranteed delivery date.
We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, customs processing, weather conditions, strikes, or other unforeseen events.
Customers are responsible for providing a correct and complete shipping address.
If an order is returned to us or the carrier because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply.
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country. Where applicable, these charges may be the responsibility of the cust
SECTION 6 β RETURNS AND REFUNDS
Our returns and refunds are governed by our Refund & Return Policy.
If you are a customer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason, subject to the exceptions set out in our Refund & Return Policy.
A return may also be eligible outside this withdrawal period when:
- The product is defective or damaged upon arrival.
- The wrong product was received.
To request a return or exercise your right of withdrawal, contact us at bbaldevraj200@gmail.com. Please include your order number, and, where applicable, photographs of the product and a brief description of the issue.
If your return is approved, we will provide return instructions. Please do not send a product back before receiving our return instructions.
Once an approved returned product has been received and inspected, an eligible refund will be processed without undue delay and within the timeframe required by applicable law.
Nothing in these Terms limits or excludes any mandatory consumer rights or legal remedies that apply to you under applicable law.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel orders where permitted by applicable law.
You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.
You agree to promptly update your account and other information, including your email address and payment information, so that we can complete transactions and contact you when necessary.
SECTION 8 - THIRD-PARTY SERVICES
We may use third-party services, applications, payment providers, shipping providers, fulfillment providers, analytics services, and other service providers to operate our store and provide the Services.
Third-party services may have their own terms and privacy policies. Your use of those services may be subject to those third-party terms.
We are not responsible for the independent policies, actions, or services of third-party providers, except where required by applicable law.
SECTION 9 - PERSONAL INFORMATION
Your submission of personal information through our store is governed by our Privacy Policy.
Our Privacy Policy explains how we collect, use, process, and disclose personal information.
Privacy Policy:
https://gozenvix.com/policies/privacy-policy
SECTION 10 - PROHIBITED USES
You may not use our website or Services:
- For any unlawful purpose.
- To violate any applicable law or regulation.
- To infringe upon or violate our intellectual property rights or the rights of others.
- To engage in fraudulent, abusive, or harmful activity.
- To interfere with the security or operation of our website or Services.
- To attempt to gain unauthorized access to our systems or accounts.
- To transmit viruses, malware, or other harmful code.
- To collect or track personal information of others without authorization.
- To engage in conduct that could damage, disable, overburden, or impair our website or Services.
We reserve the right to terminate or restrict access to our Services where permitted by applicable law if these Terms are violated.
SECTION 11 - INTELLECTUAL PROPERTY
All content on the GoZenvix website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to GoZenvix unless otherwise stated.
You may not copy, reproduce, distribute, modify, publish, sell, or exploit our content without our prior written permission, except where permitted by applicable law.
SECTION 12 - DISCLAIMER
To the maximum extent permitted by applicable law, our Services and website are provided on an βas availableβ basis.
We do not guarantee that the website or Services will always be uninterrupted, secure, error-free, or available at all times.
Nothing in these Terms excludes or limits any consumer rights, warranties, guarantees, or remedies that cannot legally be excluded or limited under applicable law.
SECTION 13 - LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, GoZenvix will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or Services.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.
SECTION 14 - INDEMNIFICATION
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of our website or Services or your violation of these Terms.
This provision does not limit any rights or protections you have under applicable consumer protection laws.
SECTION 15 - SEVERABILITY
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law, and the remaining provisions will remain in effect.
SECTION 16 - TERMINATION
We may suspend or terminate your access to our Services where permitted by applicable law if you violate these Terms or engage in unlawful or harmful activity.
Any provisions of these Terms that are intended to survive termination will continue to apply after termination.
SECTION 17 - CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our Services, business practices, legal requirements, or other operational reasons.
The updated version will be posted on this website with the applicable update date.
Your continued use of our Services after changes are posted means that you acknowledge the updated Terms, to the extent permitted by applicable law.
SECTION 18 - GOVERNING LAW AND CONSUMER RIGHTS
These Terms are subject to the laws applicable to GoZenvix and the transaction, except where mandatory consumer protection laws provide otherwise.
Nothing in these Terms is intended to remove or restrict any mandatory consumer rights or legal protections that apply to you.
SECTION 19 - CONTACT INFORMATION
If you have questions about these Terms of Service, our products, orders, returns, or other matters, please contact us:
GoZenvix
Email: bbaldevraj200@gmail.com
Website: GoZenvix.com